Return Policy

At Dilerz Phone Accessories Shop, customer satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help. Please review our return policy below. 

Eligibility for Returns

• You have 14 days from the date of purchase to return any item.
• Items must be in new, unused condition with all original packaging, labels, and accessories included.
• Proof of purchase, such as a receipt or order confirmation, is required for all returns.

Non-Returnable Items

The following items are non-returnable:

• Items that are damaged due to misuse or mishandling.
• Clearance or final sale items.
• Opened or used screen protectors and cables.

Return Process

To initiate a return, follow these simple steps:

• Contact our customer service team at [your email/contact info] to request a return authorization.
• Securely package your item(s) with all original materials.
• Ship the item to the return address provided by our team. Return shipping fees are the responsibility of the customer, except in cases of defective or incorrect items.

Refunds

• Refunds will be processed within 7-10 business days of receiving the returned item.
• Refunds will be issued to the original payment method.
• Please note, shipping costs are non-refundable, except for defective or incorrect items.

Exchanges

We offer exchanges for defective or incorrect items within 14 days of purchase. To exchange an item, please contact our customer service team.

Damaged or Defective Items

If you receive a damaged or defective product, please reach out to our team immediately. We will arrange for a replacement or refund at no additional cost.

Contact Us

If you have any questions regarding your return, feel free to contact us at [your email/contact info]. We’re here to assist you!

!Thank you for shopping with us at Dilerz Phone Accessories Shop